Technology

How does your company accept documents? Why a no code solution to document upload is ideal for your product

No-code solutions can simplify document uploads and streamline workflows for real estate professionals, enabling faster, more customized support for property managers and realtors without technical expertise.
Kristen Campbell

Real estate is a fast moving industry, both in technology and in properties themselves. Paperwork for real estate deals ranges from 20 to 180 pages, especially given the recent changes in KYC rules. For landlords, tenant information always needs careful review, and the same is true for any customer documents uploaded into the company database.

The process for accepting documents typically includes multiple stages. Contracts, files, or applications must be uploaded into the system and stored, before finally being reviewed by either analysts, underwriters for the deal, building managers, or other interested parties. Usually there are multiple tech solutions for these stages – a tool to capture application forms, for example, or a platform to collect customer signatures. The firm might use a digital vault to store these documents, before pulling them into Excel, Power BI, or an AI text analysis tool. While multiple solutions for each part of the process exist, it can be costly or difficult for product teams to integrate these components into the final workflows, and might end up building what they need out in house.

No-code workflows help product teams make informed data decisions

Whether in a startup or a well-established organization, product teams can usually benefit from speed, especially when it comes to workflows. Over 4 million homes were sold in 2024 across the United States, and data from the National Association of Realtors suggest that the average realtor juggles communications across more than 5 different channels. Speed is a bonus for product teams, no matter what part of the market they serve.

Landlords, property managers, and realtors have specialized knowledge of their field. Whether this is a mental picture of the market, days before sale, median price of the average home, or even red flags to warn off a particular tenant, any product that caters to this market needs to work with what realtors already understand. Ultimately, this creates a real estate technology industry stacked with individuals who have plenty of knowledge of real estate themselves.

Unfortunately, the average property manager or realtor isn’t likely a software developer, either. The National Association of Realtors data referenced above suggests that the average realtor comes from a non-technical background. Real estate isn’t usually a first career, but previous educational interests typically run towards business or liberal arts. Realtors or property managers often use technology, but it’s mainly the communicative kind: Instagram, Facebook, or LinkedIn.

Ultimately, this creates a gap between what product teams understand, and what software platforms provide. This makes it hard for products that serve property managers to do the work needed by property managers themselves. Fortunately, no-code platforms allow the real-estate inclined to build their own workflow – a one stop shop that does exactly what they need.

No-code workflows create custom support

Comparing the National Association of Realtors Member Profile to the Pulse Report from Developer Nation, you would (probably as expected) see little overlap between realtors and software engineers. Realtors are predominantly female, over 55, and rely on interpersonal skills and customer interaction. Realtors biggest expense is usually their vehicle, since the job requires making in-person visits to clients and homes. Conversely, the average software developers are under 35, predominantly male, and tend to work remote – owing to the tech-heavy nature of the role.

Few people are polymaths who can juggle the intricacies of both managing property and creating tech. However, no-code solutions give the reins back to the end user themselves. Property managers turned founders or product leads can build what they need themselves. With flexibility for scale, freedom to trial and error, and the ability to iterate quickly and “think out loud” no code tools bridge the gap between the experienced property management professional and the software engineer.

Fewer roadblocks, less complexity, and greater control over the workflow mean product teams can build out what they know – creating a more intuitive product in a fraction of the time.